Illumi

Search6 min read

Landing page or website

For an ad with one job — a call, an enquiry, buying one thing — a landing page almost always wins, because there the visitor can do only one thing. A website wins when people come to browse, compare or check you out. The question isn't which is nicer, but what the visitor needs to do.

One job
Landing page
Browsing and comparing
Website
What decides
Measurement
Together
Often the best

First

What an ad loses when it leads to the home page.

The home page is built to explain everything to everyone. The person who clicked an ad for one specific thing doesn't want everything — they want what they clicked on.

The promise gets lostThe ad says “roof repairs in three days”, and the page greets them with “Welcome” and ten services. People have to find what they came for on their own — and many don't.
The menu leaksEvery link in the menu is a door out of what you're paying for. People arriving from an ad start browsing — and forget why they came.
Too much choiceWhen a page has eight things to do, it's harder to do the one. A landing page has one action, repeated in several places.
SpeedThe home page carries everything: sliders, animations, sections for everyone. On a phone, over mobile data, that's the difference between someone who waits and someone who hits back.
Measurement gets blurredIf the ad leads to a page from which you can get anywhere, it's hard to say what exactly it achieved. On a landing page, there was either an enquiry or there wasn't.
The message doesn't matchThe words in the ad and the words on the page should be the same. When they match, people feel they're in the right place. When they don't, people leave without being able to say why.

Honestly

When a website is the better choice.

A landing page isn't the answer to everything. There are ads where it gets in the way.

People search for you by nameSomeone who types your company name wants to check you out — address, team, work done. That's exactly what the website is for.
You sell many thingsA shop with thousands of products doesn't launch a page for each. The ad leads straight to the product or category, and the site does the landing page's job.
The decision takes weeksWith expensive services and business-to-business buying, nobody decides from one page. People browse, compare and come back. The website gives them something to browse.
You want visibility in searchA landing page is usually hidden from Google on purpose. If you want people to find you without ads, you need a website with pages that rank.
The campaign is about the brandAn ad that says who you are, rather than asking for a specific action, leads well to the home page. That's what it's there for.
Often — bothThe most common working answer is a website that lives for years, plus landing pages for individual campaigns. Not “either/or”, but “which for what”.

How to tell

How to tell what works, without guessing.

Opinions about the page are free and useless. Numbers are useful — and you only get them if they're measured from day one.

01

Measure the action, not the visits

Clicks cost money; enquiries bring money in. The number of visitors tells you how much you've paid, and the number of enquiries what you've got for it.

02

Work out the cost per enquiry

The ad spend divided by the number of enquiries. It's the only figure by which two pages can be compared fairly — however beautiful they are.

03

The five-second test

Show someone the page for five seconds, then hide it. If they can't say what you offer and what they're supposed to do, the page hasn't done its job.

04

Change one thing at a time

If you change the headline, the photo and the form all at once and the result improves, you don't know what helped. One at a time, with enough time in between.

05

Give it time

A few days with few visits prove nothing. You decide once enough people have come through that it isn't chance.

06

A thank-you page

A separate page the visitor lands on after submitting. It's the most reliable way for the ad platform to know which click led to an enquiry — see analytics and tracking.

Note

The mistakes that eat the budget.

None of them shows up in the ad itself. They show up in the bill.

One page for every adThree different ads for three different services all lead to the same page. Each ad promises one thing, and the page talks about all three.
A form with ten fieldsEvery field not needed for the first conversation is a reason for someone not to fill it in. A name and a phone number are enough to start the conversation.
No trackingThe ads run for weeks, the money gets spent, and nobody knows what brought in the enquiries. Tracking goes in before launch, not after.
Slow on a phoneMany ad clicks come from phones. A page checked only on a big office screen has only been half checked.
A hidden phone numberFor services where people prefer to call, the number should be visible right away and dial with one tap.
A page that never endsThe landing page that keeps growing — something new is added every month. The more it grows, the more it looks like the home page everyone was fleeing.

Questions

Short answers.

If your question isn't here, call us — we answer by phone too.

+359 882 95 89 89
What is a landing page?

A single page built for one ad or campaign and for one action: a call, an enquiry, a sign-up, a purchase. There's no menu and nothing to distract.

The difference from a website isn't the size but the job. A website explains everything to everyone; a landing page wants one thing from one person.

Can I send ads to my site's home page?

You can, and for brand ads it's the right thing to do. For an ad with a specific offer, though, the home page almost always loses — people have to find what they clicked on by themselves.

A middle way is an inner page of the site for that specific service, provided it says exactly what the ad says.

Should a landing page show up on Google?

Usually not. It's made for people arriving from ads and often repeats content from the site — so it's deliberately hidden from search engines.

The exception is when the page is genuinely standalone and useful. Then it can stay visible, but that's decided in advance.

How many landing pages do I need?

One for each separate offer you're sending ads to. Three services with three different ads — three pages.

One page for everything combines the drawbacks of both worlds: it's neither a website nor a landing page.

How do I know if a landing page is working?

By the cost per enquiry: the ad spend divided by the enquiries received. It's compared with the previous page or with another version of the same one.

The number of visitors isn't a measure — it shows how much you've paid, not what you've got.

Can one page work for both ads and search?

Sometimes — if it's a proper service page with a clear answer, one main action and nothing superfluous. Pages like that on a website often work well as landing pages too.

But when the ad calls for removing the menu and everything else on the side, the two jobs start getting in each other's way, and it's better to keep them separate.

Related services

What else comes into it.

It's rarely just one thing. Here are the services that go with this one, and why.

Next step

Let's see where your ads lead.

Send us the address of the page your ads point to. We'll tell you what it's losing and whether a separate landing page is worth it — honestly.

+359 882 95 89 89 office@illumi.bg

Sofia, Bulgaria We reply within 24 hours In business since 2012

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