Illumi

Contact

Contact

Call, write, or fill in the form below. The first conversation is half an hour, free of charge and with no sales pitch — it lets both sides judge whether the job is for us.

Phone
+359 882 95 89 89
Email
office@illumi.bg
City
Sofia
Reply
Within 24 hours

Next step

Describe the task.

Leave us a way to reach you and tell us how we can help. We reply within 24 hours on working days.

Three fields, thirty seconds

We don't send newsletters and we don't pass your details to anyone.

Got it.

We'll be in touch within 24 hours on working days. If it's urgent, call +359 882 95 89 89 — we react faster by phone.

+359 882 95 89 89 office@illumi.bg

Sofia, Bulgaria We reply within 24 hours In business since 2012

How to reach us

Three ways.

There's no wrong one. Pick whichever suits you.

Phone+359 882 95 89 89 — on working days. If we don't pick up, we're on another call; ring again or write.
Emailoffice@illumi.bg — we reply within 24 hours on working days. Attach whatever you have.
The form aboveIf you'd rather describe the task in writing. Just leave us a way to reach you.
What to writeWhat you want to happen and what's getting in the way now. You don't need to know which service solves it. If you're not sure you need a website, start here.
If it's urgentIf your site is down or hacked, call instead of writing. We react faster by phone.
What happens nextA conversation, then a written quote with scope, timeline and price. It doesn't commit you to anything.

After your enquiry

What happens afterwards.

So you know what to expect, and when.

01

We receive it

Every enquiry reaches a person, not an automatic reply.

02

We get in touch

On working days, within 24 hours. If you've left a phone number, we call; if only an email, we write.

03

Conversation

Half an hour. If the job isn't for us, we say so here and point you to someone who does it.

04

Quote

In writing, with scope, timeline and price. Sent after the conversation.

05

Decision

Yours, with no deadline and no pressure. If you don't get back to us, we won't spend six months chasing you.

06

Your data

We keep it only in order to reply. We don't send newsletters and don't pass it on to anyone.

Related services

What else comes into it.

It's rarely just one thing. Here are the services that go with this one, and why.

Questions

Before you get in touch.

If your question isn't here, call us — we answer by phone too.

+359 882 95 89 89
Does the first conversation cost anything?

No. Half an hour, no fee and no obligation. It lets both sides judge whether it makes sense to work together.

How quickly do you reply?

Within 24 hours on working days. In an emergency — a site that's down or hacked — call directly; we react faster by phone.

What should I prepare for the conversation?

Nothing is compulsory. It helps if you know what you want to happen, who your customer is and whether there's a deadline.

If you have a site, give us its address. If you've seen sites you like, send two or three examples.

Can we meet in person?

Yes, in Sofia. For most projects, though, it isn't necessary — the work happens online, which saves time for both sides.

What do you do with my data?

We keep it only to reply to your enquiry. We don't send newsletters and don't pass it on to third parties.