Illumi

Document

Terms and conditions

This page sets out the terms for using the site itself. The terms on which we carry out work are in the contract and the quote for each specific project — they're different every time and aren't covered here.

This English text is a translation provided for convenience. If the two differ, the Bulgarian version prevails.

Applies to
Use of the site
Doesn't replace
The project contract
Content
Ours, except where stated
Questions
office@illumi.bg

About the site

How to read what's written here.

The main points, set out without unnecessary words.

Information, not an offerThe descriptions of services and prices on the site are for information. The only binding offer is the written quote for a specific task.
Prices are starting pointsThe amounts shown carry the qualifier “from” and exclude VAT. The exact price is set in the quote after a conversation.
ChangesThe content, services and prices may change without notice. A quote already given doesn't change.
AvailabilityWe do our best to keep the site running continuously, but we don't guarantee there will be no interruptions during maintenance or a technical problem.
External linksThe site links to other sites. We aren't responsible for their content or policies.
Projects shownThe work in the Projects section was built by us. The brands and content in them belong to the respective clients.

Copyright

What belongs to whom.

A short note on the site's content and on what we build for clients.

The site's contentThe text, design and code of illumi.bg are ours. You may quote them with the source credited; copying in full — no.
The logo and nameIllumi and the company's mark may not be used without consent.
Work built for a clientOnce paid for, the rights to the website or system built pass to the client, including the code.
Our own toolsIf we've used ready-made components of our own in the project, the client gets the right to use them within their project.
Showing work as a referenceWe reserve the right to show what we've built as a reference. If you'd rather we didn't, say so and we won't.
Third-party materialsThird-party fonts, photos and plugins are used under their own licences, which are stated in the quote.

To a contract

How work comes about.

So it's clear what becomes binding, and when.

01

Enquiry

Through the form, by phone or by email. It creates no obligations for anyone.

02

Conversation

Half an hour, no fee. Clarifying the task and whether it's for us.

03

Quote

In writing, with scope, timeline and price, and a validity period. It is the binding offer.

04

Acceptance

By written confirmation and payment of the first instalment. From that moment there is a contract.

05

Changes to the scope

A new requirement during the work is quoted separately before it's carried out.

06

Acceptance of the work

On handover, with a check on your side. After that, the warranty period stated in the quote begins.

Related services

What else comes into it.

It's rarely just one thing. Here are the services that go with this one, and why.

Questions

Frequently asked questions.

If your question isn't here, call us — we answer by phone too.

+359 882 95 89 89
Does an enquiry through the site commit me to anything?

No. The enquiry and the first conversation create no obligations. What's binding is accepting a written quote.

Why are the prices on the site “from” prices?

Because the same kind of project can be three times bigger depending on the scope. The amount shown is for a clearly defined project with no surprises; the exact price is given in the quote and is fixed.

Who owns the site you build for me?

You do, once it's paid for — including the code. The domain, hosting and ad accounts are registered in your name from the very start.

Can you not show my project?

Of course. Say so and we won't show it anywhere. If it's already shown, we'll take it down.

Is this document legal advice?

No. It sets out the terms for using this site. It isn't a template for copying and doesn't replace the contract for a specific project.

Next step

It starts with a conversation.

Thirty minutes, no fee and no sales pitch. If the job isn't for us, we'll tell you on that call — not a month later.

+359 882 95 89 89 office@illumi.bg

Sofia, Bulgaria We reply within 24 hours In business since 2012

Three fields, thirty seconds

We don't send newsletters and we don't pass your details to anyone.

Got it.

We'll be in touch within 24 hours on working days. If it's urgent, call +359 882 95 89 89 — we react faster by phone.