Service
The word is used so widely that it no longer means anything. To us it means one specific thing: we find the work someone in your company does by hand every day, and we replace it — if that's worth doing.
Where it hides
It's rarely visible, because it's spread thinly across many people. That's why the first step is to measure it, not to guess.
How it goes
Digitalization fails when it starts with buying a system. So we start from the other end.
We sit down with the people who do the work and watch what they really do — not what the job description says.
How many hours go into what. Without numbers, you can't tell what's worth automating.
What takes the most time and repeats most often. Usually two or three things deliver most of the gain.
An off-the-shelf product, a small automation or a custom system. In that order, by price.
In stages, with training. A system people work around is worse than no system at all.
Measuring again after a few months. If the hours haven't gone down, something's wrong and gets corrected.
Related services
It's rarely just one thing. Here are the services that go with this one, and why.
Questions
If your question isn't here, call us — we answer by phone too.
+359 882 95 89 89With measuring. Pick one process you suspect eats time, and for a week write down how many hours go into it and on what.
The result is almost always surprising — and without it, every decision is a guess.
The analysis is quoted separately and is a small part of the cost. The solution — depending on what the analysis shows.
Sometimes the conclusion is that an off-the-shelf product costing a few euros a month does the job. Then we say so instead of selling development.
Usually not — people start doing work a computer can't, instead of retyping. But that's your decision, not ours.
What matters is that the team takes part in the process. If a system is imposed from above, people work around it.
From time to time there are programmes for digitalizing small and medium-sized businesses. We aren't grant consultants and don't give advice on application procedures.
We can contribute the technical part and a description of the solution if you apply.
The analysis — usually weeks. The roll-out — depending on the solution, in stages. We don't recommend projects where the first result shows up after six months.
Next step
Describe one thing someone in your company does by hand every day. That's where the conversation starts.
