Who we are
Illumi is a web agency in Sofia. We've been at it since 2012 — long enough to have seen what a site abandoned in its fifth year looks like, and long enough to know that most problems aren't technical.
How we work
They aren't slogans — you can hold us to every one of them while we work together.
Scope
Four areas. Each has its own logic, but work rarely happens in just one.
The limits
It's more useful to read this now than to find it out halfway through a project. For each of these, we point you to people who do it.
The process
The same for a website and for a system; only the scale differs.
Half an hour, no fee. What needs to happen, for whom, and why what's there now isn't working.
In writing, with scope, timeline and price. If the job isn't for us, we say so here, not a month later.
Which pages, what's on each one and how people get to them. Signed off before the design.
The key screens first. Changes at this stage are cheap — later they aren't.
The code is written by hand. You see the progress instead of waiting for the finale.
Checks, training and handover of all access details. Then maintenance, if you want it.
In the open
They're written to be useful to you even if you never become our client. That isn't generosity — we've simply sat on your side of the table too.
Related services
It's rarely just one thing. Here are the services that go with this one, and why.
Questions
If your question isn't here, call us — we answer by phone too.
+359 882 95 89 89Since 2012. The illumi.bg domain was registered even before that, and the site has been at the same address ever since.
Small. That's a deliberate choice, not a phase — this way every project is led by someone who knows it inside out.
It also means we don't take on everything: when the schedule is full, we say so rather than take the job and deliver late.
Yes. Much of the work is online anyway, and distance isn't a problem. We hold in-person meetings in Sofia.
Yes, we've also worked on projects for clients abroad. Our main work is for Bulgarian businesses.
You get all the access details, the code and the data. The domain, hosting and ad accounts are in your name from the very start anyway.
We don't keep clients through dependence. If someone does, that alone is a reason to switch.
Next step
Half an hour, no fee and no sales pitch. If the job isn't for us, you'll hear it in that conversation.
