Illumi

By industry

Industry solutions

The technology is the same everywhere. What differs is who comes to the site, what they're looking for and when they give up. A restaurant loses the visitor at the menu, a clinic at booking, a manufacturer at a missing technical specification.

Industries
7
What they share
The technology
The difference
The customer journey
Quote
By scope

Choose

Seven industries we know.

For each, we describe what the customer is looking for, where they get lost and what the site needs so they don't.

A clarification

What an “industry solution” does NOT mean.

In our trade, this is often sold as a ready-made template with suitable photos. We see it differently.

It isn't a ready-made templateEvery site is designed from scratch. What carries over is knowledge of the customer journey, not the layout.
It isn't cheaperExperience cuts mistakes, not the price. Time is saved in the research, not in the build.
It isn't a feature listFeatures are a consequence. First you work out where the customer gets lost, then what keeps them.
It doesn't exclude anything elseIf your industry isn't on the list, that doesn't mean the job isn't for us.
It doesn't replace a conversationTwo restaurants have different problems. The list is the start of the conversation, not the end.
It isn't a guaranteeExperience in an industry doesn't guarantee results. It only guarantees we won't rediscover what's already known.

Questions

About industry solutions.

If your question isn't here, call us — we answer by phone too.

+359 882 95 89 89
My industry isn't on the list. Is that a problem?

No. The list shows industries we've worked in enough to have something to say up front.

In an industry that's new to us, we start with a conversation with someone at your company, and the same knowledge comes out of it — just more slowly.

Is it cheaper if you've already worked in the industry?

Not necessarily. Time is saved on research and typical mistakes are avoided, but the build is the same work.

Will my site look like my competitor's?

No. We don't use templates and don't reuse designs between clients. What's shared is the understanding of the customer journey, not the look.

Do you work with competitors in the same industry?

In principle yes, but not at the same time and not with data we've received from one of them. If that's a problem, tell us in advance.

Next step

It starts with a conversation.

Thirty minutes, no fee and no sales pitch. If the job isn't for us, we'll tell you on that call — not a month later.

+359 882 95 89 89 office@illumi.bg

Sofia, Bulgaria We reply within 24 hours In business since 2012

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Got it.

We'll be in touch within 24 hours on working days. If it's urgent, call +359 882 95 89 89 — we react faster by phone.