Illumi

Search5 min read

Why my website isn't showing up on Google

The question comes in two completely different versions. “My site isn't on Google at all” is a technical problem and is usually solved within a day. “My site is there, but doesn't come up when I search for my service” is something else, and it takes months. The first job is to find out which of the two you're in — and that takes half a minute.

The first check
30 seconds
Technical reasons
6
Substantive reasons
5
If the site is new
Wait

First

The thirty-second check.

Before anything else, find out whether Google knows about your site at all. The answer changes the whole direction and saves money on optimization that won't help.

01

Search for site:your-domain.com

Exactly like that — with a colon and no space after it. If results come up, Google knows your site. If nothing comes up, the problem is technical and no amount of optimization will fix it.

02

Count the pages

Google shows the approximate number of pages found. If the site has forty and three come up, indexing has stopped somewhere along the way.

03

Search for a whole sentence from the site

Copy a sentence from your home page and search for it in quotation marks. If it doesn't come up, that particular page isn't indexed.

04

Search for your company name

If you don't come up first for your own name, something's wrong. It's the easiest query you'll ever have.

05

Open Search Console

It's free, and it's the only source that tells you what Google sees. Without it, everything else is guesswork.

06

See when the page was crawled

In Search Console, when you inspect a specific URL. If the last crawl was months ago, then as far as Google is concerned your content is still the old one.

If site: returns nothing

Six technical reasons.

Each of them stops indexing completely. They're checked in minutes and almost always fixed in hours.

noindex left over from developmentThe most common cause, and the most galling. WordPress has a “Discourage search engines from indexing this site” checkbox that gets ticked during development and forgotten at launch. Look for it in the page's source code: the word noindex.
A robots.txt that blocks everythingA single line, Disallow: /, closes off the whole site. You open it at your domain, slash, robots.txt — and read it in seconds.
The site is newIt's not a fault, it's time. A new domain is usually crawled within days but ranks over months. Submitting a sitemap speeds up the first, not the second.
A redirect left over from an old siteIf the domain used to point somewhere else, the old redirect may still be working. Then Google keeps treating the other address as the real one, not yours.
A canonical URL pointing elsewhereEvery page tells Google what its true address is. If by mistake it points to the home page or to someone else's site, the page doesn't rank on its own.
The server returns an error only to the crawlerRare, but it happens: a firewall or cache answers Googlebot with a 403 or 503 while showing you the site normally. You can see it with URL inspection in Search Console.

If site: returns the pages

Five substantive reasons.

Here the site is indexed but doesn't come up for what you do. This is no longer fixed with a setting, and it doesn't happen in a week.

There's no page for the queryIf you repair roofs but have no page on roof repairs, there's nothing to rank. Google ranks pages, not companies — that's the difference that explains half the cases.
The page is too thinTwo sentences and a photo aren't an answer to a question. The competitor who has written five hundred words on the same topic is more useful to the searcher, and that shows in the results.
The competition is older and better linkedA domain with eight years of history and hundreds of links isn't overtaken in a month. In competitive niches the conversation is about a year or more — see how long it takes to see results.
You're targeting the wrong wordsMany sites fight for words nobody searches for, or for ones everyone is fighting for. The winners are usually in the middle: specific, with a clear intent and fewer rivals — how to choose them.
The title says nothingA page whose title is “Home” or “Services” competes without a name. The title is the first thing both Google and the person in the results see.
None of your pages links to itA page you can't reach from any other page looks unimportant. If you don't link to it, there's no reason for Google to consider it important.

In order

In what order to tackle them.

The point of the order is not to pay for optimization while the site is technically closed off — that's the most common way money gets thrown away.

01

Indexing

First, without exception. Until Google can see the pages, everything else is wasted effort.

02

Titles and descriptions

Every page with its own title and its own description. It's cheap, takes a day and has an immediately visible effect on clicks.

03

The service pages

One for each service you actually sell. A single “Services” page listing ten things doesn't rank for any of them.

04

Internal links

From the text, not just from the menu. A link in a sentence says more than a link in a list repeated on every page.

05

Content

Answers to the questions people ask you on the phone. It's both the slowest and the most lasting part of the work.

06

Links from outside

Last, and never by buying them. Bought links are the only thing on the list that can hurt you instead of helping.

Questions

Short answers.

If your question isn't here, call us — we answer by phone too.

+359 882 95 89 89
How long after launch does a site get into Google?

Crawling usually takes from a few days to a few weeks. Submitting a sitemap through Search Console shortens the wait.

Getting into the index isn't the same as ranking, though. A page can be findable from the first week and still not come up for a competitive query for months.

Do I have to pay to appear on Google?

No. Organic results can't be bought, and Google doesn't take requests for them. Only the ad slots, which are labelled as ads, are paid for.

Anyone who promises you first place within a fixed time is either talking about ads or not telling the truth.

We replaced our site and our rankings dropped. Is that normal?

A short dip after a switch is normal, especially if the URLs have changed. If the URLs are redirected correctly, it usually recovers within weeks.

If the drop lasts for months, the problem isn't the switch itself. More in redesign without losing rankings.

Is there any point submitting my site to directories?

Almost none for rankings, and some risk if the directory is one of those that exist only for links.

The exception is the real places where your customers look for you — industry catalogues, maps, local directories.

How many pages do I need?

As many as the separate things you sell, plus the answers to the questions people ask you. The number on its own doesn't help.

Ten pages, each with one clear question, do more than forty empty ones.

Related services

What else comes into it.

It's rarely just one thing. Here are the services that go with this one, and why.

Next step

Let's look at what's holding your site back.

Send us your address. We'll tell you which of the two troubles you're in and what can be fixed right away — with no obligation.

+359 882 95 89 89 office@illumi.bg

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