Technology7 min read
The domain is the address people type to reach you. Hosting is the place where the website's files live. They are two separate services, paid for separately, and they can sit with two different companies — even when you get them on one invoice. For the site to work, you need both.
The terms
In conversation, all of this is “the website”. In practice they are four separate things, and each can stop on its own while the rest keep working.
In practice
While everything works, the difference is invisible. It shows on the day something expires, stops or has to be moved.
The choice
The domain is chosen once and stays for years. The hosting changes when the site outgrows it. So the first deserves more thought.
If you have to spell it out letter by letter, it's the wrong one. Short, with no hyphens and no digits, spelled the way people would write it on their own.
A country domain such as .bg tells both people and Google that the site is for that country — Bulgaria, in this case. A .com is neutral and fits when you also sell abroad. If both are free, many companies take both and redirect one to the other.
With the company's details and an email address you will still have access to in five years. Not an employee's personal email, and not the name of whoever builds the site.
And check that the card behind it hasn't expired. Most lost domains aren't stolen — nobody simply saw the reminder email.
A small business website runs well on shared hosting. A shop with many products and orders needs more resources and more careful set-up. A pricier plan won't make a slow site fast if the cause lies in the site itself.
How often backups are made, how long they are kept, and whether you can restore them yourself. And who picks up the phone when the site goes down on a Saturday. Those are the two answers that make hosting worth its money.
Note
None of them is noticed on the day it's made. All of them are noticed at the most awkward moment.
Questions
If your question isn't here, call us — we answer by phone too.
+359 882 95 89 89A domain is the website's address — the name typed into the browser, like example.com. Business email runs on the same name.
A domain isn't bought once and for all. It is registered for a set period and renewed, and as long as you keep renewing it, it stays yours.
Hosting is the service that keeps the website switched on: a server that holds the files and the database and answers when someone opens your address.
Without hosting, the domain is an address with nothing at it. Without a domain, the hosting is a place nobody knows the way to.
Yes, if you want a website at that address. The domain only says where to look; the site itself has to live somewhere.
The exception is platforms where hosting is included in the monthly fee — hosted online shop solutions, for example. There you pay for it without seeing it as a separate line. The comparison is in WordPress or Shopify.
Yes, and it's completely normal. The domain is pointed at the hosting with a few records and works exactly as if they were in one place.
The advantage is that changing the hosting doesn't affect the domain. The drawback is that you have two accounts and two expiry dates that someone has to keep track of.
The website and the email at that address stop. There is usually a period in which the current owner can still renew the domain, but the terms depend on the registrar and on the extension.
Once that period has passed too, the domain is released and anyone can register it. That's why automatic renewal and a working email address for notices matter more than they seem.
In the name of the company that owns the website — not the agency, not the developer and not an employee. The contractor gets access in order to work; the ownership stays with you.
That's how we work too: everything is registered in the client's name. How to check your own situation is covered in who owns your website.
Related services
It's rarely just one thing. Here are the services that go with this one, and why.
Next step
Send us the website's address. We'll tell you where the domain is registered, where the hosting is and when they expire — and whether anything needs fixing.